SPECIALIZED EXPERTS IN IT SOLUTION

ABS informatics is our specialized branch in maintenance solutions, servicing and repair of IT equipment. It is located in both Ouagadougou and Bobo- Dioulasso In Burkina Faso and provides services for both professionals and individuals.

Our Informatics branch supports you with advanced IT services:

 

  • On-site technical interventions.
  • Maintenance services.
  • On-site installation and configuration of systems (including protection/video surveillance solutions).
  • Sales, after-sales, purchasing, and inventory systems.

SPECIALIZED CONSULTANTS FOR IT HARDWARE

OUR EXPERIENCE

Should you require advice on your computer equipment, our technicians are IT specialists with decades of experience to their credit and will expertly address your inquiries. Whether you are a professional or an individual, our know-how will meet and exceed your expectations.

THE FIRST STEP

You may contact us or visit our physical store located in Ouagadougou in sector 23 opposite the former IAM Ouaga 2000, or in Bobo-Dioulasso Sector 01 Diarra Dougou Commercial Zone. Where you’re welcome to consult with our advisors throughout the week.

IT TECHNICAL DEPARTMENT

ABS Informatics specializes in maintenance solutions, upkeep and repair of computer equipment. Our technicians offer you services, in the workshop, on site, or remote troubleshooting.

OUR QUALITY APPROACH

Our quality approach in four steps:
  • Pre-diagnosis over phone to identify the problem.
  • Personalized advice will be provided to you with a view to repairing or changing computer equipment.
  • The intervention is carried out according to our proven computer repair procedures.
  • Post resolution: Quality assessment of computer troubleshooting.

REPAIRS

  • Desktop computers and Laptops.
  • Networks & servers.
  • Laser printers and Plotters (all makes).

TROUBLESHOOTING

  • Computers and Servers.
  • Data recovery from non-functional hard drives.
  • Diagnosing and solving network problems.
  • Diagnosing and solving problems with your equipment.
  • Improving the performance of your computer equipment.
  • Anti-virus cleaning, securing your computers and your network.

OUR COMPETITIVE ADVANTAGES

  • Assembly of desktops and servers.
  • Installation of computer parks and networking infrastructures.
  • Development of your existing IT solutions.
  • Installation of business software and automation solutions.
  • Encryption and backing up your data, and verification of its status.
  • Setting up your internet and messaging software.

IT REMOTE MAINTENANCE

 

Why & how?

Most malfunctions are related to configuration problems, viruses, hardware conflict, and don’t require physical intervention or costly logistics.

Remote maintenance allows the taking of control of remote computers via the local network or the Internet in order to carry out the intervention remotely. As such, our technicians can take control of your computers and carry out their actions as if they were sitting in front of your computer by your side.

COMPUTER TRAINING

In tandem with you, we analyze your expectations, your objective and design YOUR tailor-made training.

Our management trainer offers you a full range of courses in the form of practical and interactive training workshops. Including training on different types of software for managers, Salespeople, and accountants on: Business management, customer relationship management, accounting / payroll, and more.

A World-Class service built on a long legacy of experience and satisfaction at your service.

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